Vol. 2 No. 3



PUBLIC POLICY IN CONFLICT:
Drug Stores Work Both Sides of the Street;
Dispensing Medicine and Selling Cigarettes

by Edward Shanahan


A rudimentary sign posted to the entrance of the CVS store on North King Street not long ago apologized for inconveniencing customers who were unable to purchase tobacco products.

Seems the city Board of Health had suspended the CVS license for a period of time, although the sign was vague as to the reason, but it was the result of selling cigarettes to a minor, not the first violation this year for the chain outlet.

Which got me to wondering why CVS or any drug store is licensed to sell cigarettes in the first instance. While the store sells everything under the sun, and then some, it is best known as a drug store, one, in fact, so successful that it has gobbled up virtually every independently owned and operated pharmacy in the East.

In fact, as of September, CVS operated a total of 4,135 retail stores in 32 states. That’s big.

We think of drug stores or pharmacies as businesses dedicated to maintaining or improving health. Physicians provide those of us who are ailing with prescriptions for medications that we take to CVS where trained pharmacists fill the prescription with expensive drugs.

They go out of their way to ask us if we have any questions about our prescriptions and, even in their ads, they want us to chat with their pharmacists about our most personal health concerns.

At the same CVS pharmacies are active purveyors of cigarettes, which are known to be terrible for our health, fatal for tens of thousands of customers each year.

Why, in the name of good health and sound public policy, is CVS or any other drug store licensed to dispense medicine to promote good or better health allowed to sell cigarettes at all, which ruins our health or kills us, whichever comes first.

Good question, says Cindy Suopis, tobacco control coordinator for the Northampton Board of Health. "I don’t know the answer."

She said both the North King Street and Main Street CVs stores have "had a problem" more than once this year with selling cigarettes to minors.

The citizens of the Commonwealth spend substantial sums - some $43 million since 1993, according to a spokesman for the state Tobacco Control Program - trying to combat smoking through public service ads and educational programs that encourage or even scare people into quitting smoking.

But state health officials turn the other cheek and ignore the fact that drug stores are among the major outlets for tobacco products, especially cigarettes.

The cynic could argue that because money for tobacco control programs comes from taxes on cigarettes health officials have a stake in selling more and more cigarettes to generate revenue to combat smoking.

But even by state bureaucracy standards that kind of thinking is too far-fetched.

As a consequence, CVs and supermarkets such as the Stop & Shop, which operate pharmacies in their stores and sell cigarettes as well, are able to have it both ways.

While in the front of the store they sell cigarettes that will kill you, they also work the other side of the aisle - and elsewhere in the store fill that prescription that can aid or restore your good health.

It’s all the same to CVs or the Stop and Shop - good health or bad, life or death - no big deal, just so long as the cash continues to flow.

"There’s a huge disconnect of pharmacy products for getting people healthy and getting people sick," said Sarah Curi, a staff attorney for the Tobacco control Resource Center at the Northeastern University Law School. This has caused "professional tension" among pharmacists, she said, who "feel this conflict acutely."

Yet, despite the repugnance that pharmacists reportedly have for drug stores selling tobacco products, there has been no wholesale revolt against the practice by members of the Massachusetts Pharmacists Association.

In fact, several requests by downstreet.net left with the association’s executive vice president’s office for a comment on the pharmacy-tobacco sales issue went unanswered.

According to Curi, independent pharmacies are more likely than chain drug stores to voluntarily give up tobacco sales when the issue is confronted.

She also blames the lobbying efforts of the tobacco companies. "The tobacco industry really is the evil empire."

While there is a "grassroots" interest in addressing this issue, said Curi, her research found no political jurisdiction in the country which bars pharmacies from selling tobacco products, although California is in the forefront of the effort to do so.

The Commonwealth is certainly complicit in allowing pharmacies to sell tobacco products, despite long-term public policy which tries to discourage, or even combat tobacco use through its tobacco control program.

Yet, Roseanne Pawelec, a spokesperson for the state Department of Public Health, said: "I don’t think anyone here would be comfortable" with prohibiting pharmacies from selling tobacco products. "I guess our efforts are more broad based," such as educational efforts to underscore the dangers from smoking.

The state issues licenses to some 9,000 pharmacies in the Commonwealth through its Division of Professional Licensure and the seven member Board of Registry in Pharmacy.

Asked if the issue of the propriety of drug stores selling tobacco products has come up, a spokesperson, Christine Zybert, said there is no regulatory mention of it. "It isn’t an issue for the board," she said, "because pharmacies are looked up as businesses, not health-care facilities."

Meanwhile, tobacco sales are licensed and regulated by the state Department of Revenue and local boards of health, according to Douglas Wood-Boyle of the state Tobacco Control program in Boston.

Is there a conflict in permitting state-licensed pharmacies to sell health-impairing tobacco products? "What can I say," says Wood-Boyle. "You’re right."

At least one member of the three-person Northampton Board of Health has raised the issue of why pharmacies continue to sell tobacco products, according to Cindy Suopis, city tobacco control officer.

During discussions of the board dealing with tobacco sales to minors, Dr. Richard Brunswick, a relatively new member, asked that the CVs drugstore chain provide the board with a statement of its position on tobacco use.

The response from the company was not particularly helpful in aiding the board in its discussions about the issue of pharmacies selling tobacco products, he said.

In a recent interview with downstreet.net, Dr. Brunswick said it is a subject that merits a good deal more study and discussion, and thus he is not ready to take a position.

"It hasn’t yet been discussed to the level you’re bringing it up," he told me, as we sat in his living room around a table covered with copies of reports, surveys, and articles about the appropriateness of pharmacies selling cigarette products. "I’m getting the lay of the land."

  He said that most of the information arrayed on the table had come from Northeastern’s Tobacco Control Resources Center, which he had contacted in advance of our meeting.

Brunswick, a family physician, who has worked for both the former Kaiser Permanente HMO in Florence and Veterans Administration Medical Center in Leeds, said: "I think, in public health issues, there is always a tension between what is best for the public and what the public expects and is ready for."

Thus, he said, he is not prepared to say pharmacies should be barred from selling tobacco products.

The pharmacy-tobacco issue is not a new one in Massachusetts nor around the country, as the material on Brunswick’s table confirmed.

A 1998 article in the Journal of the American Pharmaceutical Association said: "Various studies have shown that most pharmacists consistently disapprove of the sale of tobacco products in pharmacies." The article then went on to cite a 1985 survey of Mississippi pharmacists and a 1989 study of Georgia pharmacists; another, a 1992 poll of Minnesota druggists and a 1995 opinion poll of pharmacists found that the vast majority who responded agreed that pharmacies should not sell cigarettes.

Included in the paperwork was material for a campaign in California urging all pharmacists in chain drugstores "to stop the sale and promotion of tobacco." The campaign was supported by the California Pharmacists Association, the California Medical Association and the California Lung Association.

A public opinion survey conducted in 2000 by the California Medical Association Foundation found that 72.3 percent of respondents disagreed or strongly disagreed with the statement that: "I am in favor of tobacco products being sold in drugstores." Among the comments were the following:

"It sends mixed messages and undermines the credibility of the pharmacist."

"You are supposed to go to the drugstore for health products not health problems."

"Pharmacies are places to improve you health, not destroy it."

Another article from a 1992 issue of "American Pharmacy" stated that "The American Pharmaceutical Association, the American Public Health Association, the American Medical Association and several other professional societies have adopted resolutions asking pharmacists to stop selling tobacco products."

Meanwhile, according to Cindy Suopis, the city’s part-time tobacco control coordinator for the last five years, the local anti-smoking campaign continues to be have mixed results. "Northampton is known for smoke-free restaurants, it was kind of a pioneer. I think we’re succeeding in keeping the regulations intact."

However, she says: "I don’t think that as a city, or state or country we’re making much progress with kids. We’re not finding a way to crack that nut."

And that is what was behind the apology taped to the entrance of the CVs store. They were embarrassed, not that cigarettes were available for sale, but because they weren’t.

 


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